Last updated: November 2026

MBORMC US ("we", "us", "our") operates www.mbormc.us. This Privacy Policy explains what information we collect when you visit our website, request a quote, or place an order, and how we use and protect that information. It also includes disclosures required for California residents under the CCPA.

1. Information We Collect

Information you provide directly

• Contact details: name, email address, phone number, WhatsApp number, WeChat ID, and US shipping address
• Order details: window and door measurements, product preferences, mesh type, frame color, and quantity
• Communications: messages you send us via WhatsApp, WeChat, email, or the contact form

Information collected automatically

• Usage data: pages visited, time spent, referring URL, browser type, device type, and approximate location (country or US state level)
• Cookies: small text files used to remember your preferences and analyze site traffic

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and answer your questions
• Process, manufacture, and ship your custom screen orders to US addresses
• Provide customer support and handle warranty claims
• Send order updates and shipping notifications (including US tracking information)
• Improve our website, products, and services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Your Information

We only share your information with trusted service providers who help us operate our business, and only to the extent necessary:

• Shipping carriers: name, address, and phone number to deliver your order (US carriers include UPS, FedEx, and USPS)
• Payment processors: to process payments securely (we do not store full payment card details)
• Analytics providers: aggregated, anonymized usage data to improve our website
• Legal authorities: when required by law or to protect our rights

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including fulfilling orders, providing warranty service, and complying with legal and accounting requirements. When information is no longer needed, we securely delete it.

5. Your Rights (US Customers)

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Object to or restrict certain processing
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at dporo@qq.com.

California Residents (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Not be discriminated against for exercising your privacy rights

To submit a CCPA request, email dporo@qq.com with the subject line "CCPA Request."

6. Cookies

Our website uses cookies to remember your preferences and analyze traffic. You can disable cookies in your browser settings, but some parts of the site may not function properly. We do not use cookies to track you across other websites for advertising purposes.

7. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses HTTPS encryption, and access to customer data is limited to authorized staff only.

8. International Transfers

MBORMC US is based in Foshan, China, and ships to all 50 US states. Your information may be transferred to and processed in China and in the countries where our service providers operate. We take steps to ensure your information receives an adequate level of protection wherever it is processed.

9. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

• Email: dporo@qq.com
• WhatsApp: +86 135 3660 0067
• WeChat: FSMBOR
• Address: Chancheng District, Foshan, Guangdong, China